{"id":865033,"date":"2026-01-27T17:22:37","date_gmt":"2026-01-27T15:22:37","guid":{"rendered":""},"modified":"2026-01-27T17:22:37","modified_gmt":"2026-01-27T15:22:37","slug":"podatkovi-perevirky-zakonodavchi-koliziyi-ta-neobgruntovani-zapyty-uskladnyuyut-diyalnist-kompanij-doslidzhennya-eva","status":"publish","type":"post","link":"https:\/\/new.eba.com.ua\/en\/podatkovi-perevirky-zakonodavchi-koliziyi-ta-neobgruntovani-zapyty-uskladnyuyut-diyalnist-kompanij-doslidzhennya-eva\/","title":{"rendered":"Tax audits, legislative conflicts and unreasonable requests complicate companies&#8217; activities, according to EBA research"},"content":{"rendered":"<p style=\"font-weight: 400\">The overall score of the Tax Index amounted to\u00a02.94 points out of 5. Despite a certain improvement (2.64 points in the previous wave), the indicator\u00a0remains in the negative range.<\/p>\n<p style=\"font-weight: 400\">These are the results of the new\u00a02025 <strong>Tax Index<\/strong> survey, conducted by the European Business Association together with Coca-Cola Beverages Ukraine Limited and EY Ukraine.<\/p>\n<p><a href=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2026\/01\/ENG-Podatkovyj-indeks-2025-1.pdf\">View the presentation<\/a><\/p>\n<p style=\"font-weight: 400\">Overall,\u00a064% of tax experts\u00a0assessed the current tax regime in Ukraine as satisfactory (59% last year). At the same time,\u00a027% of respondents\u00a0believe it hindered business development (36% last year), while\u00a09%\u00a0stated that it facilitated development (compared to 5% in 2024).<\/p>\n<p style=\"font-weight: 400\">As in the previous year, the\u00a0quality of tax legislation\u00a0received the lowest score among the components of the Index \u2014\u00a02.86 points, although this represents an increase compared to\u00a02.46 points\u00a0in the previous wave. The majority of respondents (63%) consider the quality of tax legislation to be satisfactory, while\u00a023%\u00a0assessed it as unsatisfactory. Only\u00a014%\u00a0of experts believe the legislation is of high quality. According to respondents, the most negative impact on legislative quality comes from contradictions and ambiguous provisions, frequent changes, and the overall complexity of the legislation.<\/p>\n<p style=\"font-weight: 400\">The\u00a0assessment of tax administration procedures and reporting\u00a0improved to\u00a02.89 points\u00a0(2.62 in 2024). The share of respondents who consider these procedures burdensome decreased to\u00a030%\u00a0(from 44% last year). Meanwhile,\u00a043%\u00a0rated the procedures as satisfactory, and\u00a027%\u00a0described them as easy.<\/p>\n<p style=\"font-weight: 400\">Respondents most often complained about the\u00a0time required to prepare reports and pay taxes, as well as the\u00a0lack of clarity of rules and explanations. The third most common concern was\u00a0frequent legislative changes\u00a0and the absence of a\u00a0transition period\u00a0for businesses to adapt.<\/p>\n<p style=\"font-weight: 400\">In 2025, experts rated the\u00a0quality of tax services\u00a0the highest. This component received a score of\u00a03.1 points\u00a0(2.79 points in 2024).\u00a030% of respondents\u00a0were satisfied with the work of tax authorities (20% last year),\u00a050%\u00a0assessed it as satisfactory, while\u00a020%\u00a0rated it as unsatisfactory (compared to 37% last year).<\/p>\n<p style=\"font-weight: 400\">Half of respondents (50%) reported that it was easy to contact the tax authorities (31% last year), while\u00a018%\u00a0found it difficult. For\u00a023% of companies, issues were resolved satisfactorily, while for the majority (66%) they were resolved only partially.<\/p>\n<p style=\"font-weight: 400\">The\u00a0assessment of fiscal pressure\u00a0also improved to\u00a02.89 points\u00a0(compared to 2.7 points last year).\u00a030% of respondentsdid not feel fiscal pressure or felt it only marginally. At the same time,\u00a034% of companies\u00a0still reported experiencing significant fiscal pressure (41% last year).<\/p>\n<p style=\"font-weight: 400\">Among specific manifestations of pressure, businesses most frequently highlighted:<\/p>\n<ul style=\"font-weight: 400\">\n<li>Unjustified interpretation of tax legislation\u00a0\u2014 experienced by\u00a069%\u00a0of surveyed companies;<\/li>\n<li>Unjustified information requests\u00a0\u2014 reported by\u00a054%\u00a0of respondents;<\/li>\n<li>Artificial blocking of tax invoices\u00a0\u2014 affecting\u00a029%\u00a0of businesses;<\/li>\n<li>Delays in tax audits to confirm VAT refund amounts\u00a0\u2014 faced by\u00a015%\u00a0of surveyed companies.<\/li>\n<\/ul>\n<p style=\"font-weight: 400\">The\u00a0key challenges for companies in 2025\u00a0were tax audits, cited by\u00a056%\u00a0of respondents. Businesses were also concerned about\u00a0blocking of VAT invoices\u00a0(27%) and\u00a0non-compliance with foreign exchange control deadlines for foreign economic activity\u00a0(14%).\u00a010%\u00a0of companies reported difficulties with VAT refunds.<\/p>\n<p style=\"font-weight: 400\">The survey also separately examined experience within the\u00a0Territory of High Tax Trust, the so-called\u00a0<em>\u201cwhite business club\u201d<\/em>.\u00a039% of surveyed companies\u00a0stated that they had been included in the List of Taxpayers with a High Level of Trust. Among them, the majority assessed their experience as\u00a0neutral (63%)\u00a0or\u00a0positive (20%).<\/p>\n<p style=\"font-weight: 400\">Opinions regarding motivation to join the\u00a0<em>\u201cwhite business club\u201d<\/em>\u00a0were almost evenly divided.\u00a047% of respondents\u00a0stated that they do not seek to join the Territory of High Tax Trust. Meanwhile,\u00a053%\u00a0expressed a desire to join; among them,\u00a028%\u00a0have remarks regarding the selection criteria, while\u00a025%\u00a0have no such concerns.<\/p>\n\t<div class=\"blockquote-custom-big animate-block animate-block--before animate-block--to-right\">\n\n\t\t<div class=\"quote-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2018\/06\/Natasha_1.png\">\n\n\t\t\t\t\t\t\t<span class=\"name\">Natalia Artemchuk<\/span>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"position\">Manager of the Tax and Customs Committees of the European Business Association<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<blockquote class=\"blockquote-custom\">\n\t\t\t\tGiven the survey results, the appropriateness of conducting targeted experiments in the tax sphere \u2014 especially those that may generate significant public resonance \u2014 currently appears questionable, as the key problems are systemic in nature and require comprehensive solutions. A promising direction for improvement is ensuring fundamental legislative stability, which would allow businesses to plan their activities. At the same time, it is important to eliminate ambiguities and contradictions in regulations that cause concern within the business community and create grounds for subjective and business-unfriendly interpretations. Such steps would help reduce fiscal pressure, increase trust, and form a more predictable tax environment.\n\t\t\t<\/blockquote>\n\t\t\t\t\n\t<\/div>\n\n<p style=\"text-align: center\"><strong>Research Partners<\/strong><\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.ey.com\/uk_ua\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-707728\" src=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2026\/01\/EY_logo-e1769586658169-300x133.png\" alt=\"\" width=\"176\" height=\"78\" \/><\/a>\u00a0 <a href=\"https:\/\/www.coca-cola.com\/ua\/uk\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-707790\" src=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2026\/01\/CCHBC-Logo-Ukraine_Color-Horizontal-2D-Ukraine-ENG-300x86.png\" alt=\"\" width=\"189\" height=\"54\" \/><\/a><\/p>\n<p style=\"font-weight: 400\"><span style=\"text-decoration: underline\"><em>For reference:<\/em><\/span><\/p>\n<p style=\"font-weight: 400\"><em>The\u00a0European Business Association\u2019s Tax Index survey\u00a0has been conducted since\u00a02011.<\/em><\/p>\n<p style=\"font-weight: 400\"><em>The Index consists of\u00a0four equally weighted components: quality of tax legislation; burden\/ease of tax administration; fiscal pressure; quality of tax services.<\/em><\/p>\n<p style=\"font-weight: 400\"><em>In the current survey wave, 70 tax and finance specialists from member companies of the EBA participated. The survey was conducted from 2 to 15 December 2025. The 2025 survey partners were Coca-Cola Beverages Ukraine Limited and EY Ukraine.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The overall score of the Tax Index amounted to\u00a02.94 points out of 5. Despite a certain improvement (2.64 points in the previous wave), the indicator\u00a0remains in the negative range. These are the results of the new\u00a02025 Tax Index survey, conducted by the European Business Association together with Coca-Cola Beverages Ukraine Limited and EY Ukraine. View [&hellip;]<\/p>\n","protected":false},"author":33544,"featured_media":859488,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[15564,15563,15574,15590],"tags":[],"class_list":["post-865033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lobbying-news-en","category-main-news-en","category-news-and-articles-from-association-en","category-research-and-analysis-en","committee-15653"],"_links":{"self":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/865033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/users\/33544"}],"replies":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/comments?post=865033"}],"version-history":[{"count":0,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/865033\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media\/859488"}],"wp:attachment":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media?parent=865033"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/categories?post=865033"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/tags?post=865033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}