{"id":786479,"date":"2025-10-02T23:31:05","date_gmt":"2025-10-02T20:31:05","guid":{"rendered":""},"modified":"2025-10-02T23:31:45","modified_gmt":"2025-10-02T20:31:45","slug":"otp-demo-day-3q-tehnologichnyj-rozvytok-kejsy-z-shi-personalizatsiya-ta-onovlennya-zastosunku","status":"publish","type":"post","link":"https:\/\/new.eba.com.ua\/en\/otp-demo-day-3q-tehnologichnyj-rozvytok-kejsy-z-shi-personalizatsiya-ta-onovlennya-zastosunku\/","title":{"rendered":"OTP Demo Day 3Q: Technological development, AI use cases, personalization, and app updates"},"content":{"rendered":"\t<div class=\"img-with-caption img-with-caption--speaker img-left animate-block animate-block--before\">\n\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2025\/10\/demo_dej_veresen-1080_1080.png\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<p style=\"font-weight: 400;\">Enhanced features in the OTP Bank UA app, development of partnership programs, and a focus on innovation \u2013 about these and another were among the key topics discussed at the traditional internal OTP Demo Day 3Q event, where the teams of OTP BANK JSC presented their achievements.<\/p>\n<p style=\"font-weight: 400;\">At the heart of the Bank\u2019s strategy is understanding user needs and personalizing services, particularly for premium clients and businesses. The implementation of the new technological solutions presented at OTP Demo Day is expected to increase managers\u2019 efficiency and optimize internal processes, contributing to overall performance growth.<\/p>\n<p style=\"font-weight: 400;\">OTP BANK places special emphasis on the convenience and speed of client service and continues to systematically enhance its offerings. This year, several products and digital channels are set for modernization to make processes more transparent and accessible, enabling clients to save time and effort when using services.<\/p>\n<p style=\"font-weight: 400;\">Key development priorities include 24\/7 availability of certain services, the use of advanced artificial intelligence tools for document management, increased flexibility in client conditions, and the expansion of features in the OTP Bank UA mobile app, which users will experience as early as this fall. Additionally, the Bank will continue developing partnership programs with charitable organizations, allowing clients to support important initiatives quickly and securely.<\/p>\n<p style=\"font-weight: 400;\">The invited guest at OTP Demo Day 3Q was Irina Tatarenko, Head of Customer Experience at the bookstore Readeat, who shared insights with the OTP BANK team on implementing and delivering personalized services, where every client is treated as important.<\/p>\n<p style=\"font-weight: 400;\">Demo Day is a quarterly corporate event at OTP BANK, where top managers and involved departments discuss the most relevant strategic projects, plans, innovative ideas and developments in a number of areas. Periodically, external speakers \u2013 entrepreneurs, business owners, startups, partners of the Bank \u2013 join such events.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enhanced features in the OTP Bank UA app, development of partnership programs, and a focus on innovation \u2013 about these and another were among the key topics discussed at the traditional internal OTP Demo Day 3Q event, where the teams of OTP BANK JSC presented their achievements. At the heart of the Bank\u2019s strategy is [&hellip;]<\/p>\n","protected":false},"author":4489,"featured_media":676663,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[15576,15575],"tags":[],"class_list":["post-786479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-articles-en","category-news-and-articles-from-companies-en","company-16499"],"_links":{"self":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/786479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/users\/4489"}],"replies":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/comments?post=786479"}],"version-history":[{"count":0,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/786479\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media\/676663"}],"wp:attachment":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media?parent=786479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/categories?post=786479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/tags?post=786479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}