{"id":784544,"date":"2024-10-17T15:15:34","date_gmt":"2024-10-17T12:15:34","guid":{"rendered":""},"modified":"2024-10-18T00:22:16","modified_gmt":"2024-10-17T21:22:16","slug":"konferentsiya-ai-ta-keruvannya-zminamy-dlya-kol-tsentriv","status":"publish","type":"post","link":"https:\/\/new.eba.com.ua\/en\/konferentsiya-ai-ta-keruvannya-zminamy-dlya-kol-tsentriv\/","title":{"rendered":"Conference \u201cAI and Change Management for Call Centers\u201d"},"content":{"rendered":"\t<div class=\"img-with-caption img-with-caption--speaker img-left animate-block animate-block--before\">\n\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2024\/10\/1h1-15.png\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<p style=\"font-weight: 400;\">We invite you to the offline conference, <strong><a href=\"https:\/\/uccai.com.ua\/ai-ta-keruvannya-zminamy\/\" target=\"_blank\" rel=\"noopener\">\u201cAI and Change Management for Call Centers\u201d<\/a><\/strong>. This event is dedicated to exploring the role of Artificial Intelligence in the transformation and adaptation of contact centers (CC) across various industries.<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udcc5\u00a0<strong>October 31st,\u00a02024\u00a0(Thursday) at 10 AM<\/strong><\/p>\n<p style=\"font-weight: 400;\">\ud83d\udd79\u00a0<strong>Location<\/strong>: Central Kyiv (exact details will be shared later for security reasons)<\/p>\n<p style=\"font-weight: 400;\">You\u2019ll learn about the implementation of AI in CCs across different sectors, attend a panel discussion on the challenges and opportunities that arise from introducing innovative technologies, and hear real-life examples of successful AI applications.<\/p>\n<p style=\"font-weight: 400;\">Get ready for practical case studies on AI-driven solutions and a discussion on workforce optimization amidst the current talent shortage.<\/p>\n<p style=\"font-weight: 400;\"><strong>What you and your team can look forward to:<\/strong><\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 15 keynote speeches from renowned experts<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 2 hands-on workshops<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 A panel discussion<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 Vendor and outsourcing exhibition<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 Prizes, giveaways, and other surprises<\/p>\n<p style=\"font-weight: 400;\">This is a fantastic opportunity for contact center professionals to exchange insights and discover new strategies for advancing their organizations.<\/p>\n<p>Companies of the European Business Association receive a <strong>10% discount<\/strong> using the code EBA_UCCAI<\/p>\n<p style=\"font-weight: 400;\">Join us!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We invite you to the offline conference, \u201cAI and Change Management for Call Centers\u201d. This event is dedicated to exploring the role of Artificial Intelligence in the transformation and adaptation of contact centers (CC) across various industries. \ud83d\udcc5\u00a0October 31st,\u00a02024\u00a0(Thursday) at 10 AM \ud83d\udd79\u00a0Location: Central Kyiv (exact details will be shared later for security reasons) You\u2019ll [&hellip;]<\/p>\n","protected":false},"author":4489,"featured_media":592487,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[15579,15576,15575],"tags":[],"class_list":["post-784544","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-information-support-en","category-news-and-articles-en","category-news-and-articles-from-companies-en"],"_links":{"self":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/784544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/users\/4489"}],"replies":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/comments?post=784544"}],"version-history":[{"count":0,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/784544\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media\/592487"}],"wp:attachment":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media?parent=784544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/categories?post=784544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/tags?post=784544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}