{"id":784544,"date":"2024-10-17T15:15:34","date_gmt":"2024-10-17T12:15:34","guid":{"rendered":""},"modified":"2024-10-18T00:22:16","modified_gmt":"2024-10-17T21:22:16","slug":"konferentsiya-ai-ta-keruvannya-zminamy-dlya-kol-tsentriv","status":"publish","type":"post","link":"https:\/\/new.eba.com.ua\/en\/konferentsiya-ai-ta-keruvannya-zminamy-dlya-kol-tsentriv\/","title":{"rendered":"Conference \u201cAI and Change Management for Call Centers\u201d"},"content":{"rendered":"\t<div class=\"img-with-caption img-with-caption--speaker img-left animate-block animate-block--before\">\n\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/new.eba.com.ua\/wp-content\/uploads\/2024\/10\/1h1-15.png\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<p style=\"font-weight: 400;\">We invite you to the offline conference, <strong><a href=\"https:\/\/uccai.com.ua\/ai-ta-keruvannya-zminamy\/\" target=\"_blank\" rel=\"noopener\">\u201cAI and Change Management for Call Centers\u201d<\/a><\/strong>. This event is dedicated to exploring the role of Artificial Intelligence in the transformation and adaptation of contact centers (CC) across various industries.<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udcc5\u00a0<strong>October 31st,\u00a02024\u00a0(Thursday) at 10 AM<\/strong><\/p>\n<p style=\"font-weight: 400;\">\ud83d\udd79\u00a0<strong>Location<\/strong>: Central Kyiv (exact details will be shared later for security reasons)<\/p>\n<p style=\"font-weight: 400;\">You\u2019ll learn about the implementation of AI in CCs across different sectors, attend a panel discussion on the challenges and opportunities that arise from introducing innovative technologies, and hear real-life examples of successful AI applications.<\/p>\n<p style=\"font-weight: 400;\">Get ready for practical case studies on AI-driven solutions and a discussion on workforce optimization amidst the current talent shortage.<\/p>\n<p style=\"font-weight: 400;\"><strong>What you and your team can look forward to:<\/strong><\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 15 keynote speeches from renowned experts<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 2 hands-on workshops<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 A panel discussion<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 Vendor and outsourcing exhibition<\/p>\n<p style=\"font-weight: 400;\">\ud83d\udfe2 Prizes, giveaways, and other surprises<\/p>\n<p style=\"font-weight: 400;\">This is a fantastic opportunity for contact center professionals to exchange insights and discover new strategies for advancing their organizations.<\/p>\n<p>Companies of the European Business Association receive a <strong>10% discount<\/strong> using the code EBA_UCCAI<\/p>\n<p style=\"font-weight: 400;\">Join us!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We invite you to the offline conference, \u201cAI and Change Management for Call Centers\u201d. This event is dedicated to exploring the role of Artificial Intelligence in the transformation and adaptation [&hellip;]<\/p>\n","protected":false},"author":4489,"featured_media":592487,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[15579,15576,15575],"tags":[],"class_list":["post-784544","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-information-support-en","category-news-and-articles-en","category-news-and-articles-from-companies-en"],"_links":{"self":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/784544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/users\/4489"}],"replies":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/comments?post=784544"}],"version-history":[{"count":0,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/784544\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media\/592487"}],"wp:attachment":[{"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/media?parent=784544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/categories?post=784544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.eba.com.ua\/en\/wp-json\/wp\/v2\/tags?post=784544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}