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Conference “AI and Change Management for Call Centers”

17/ 10/ 2024
  We invite you to the offline conference, “AI and Change Management for Call Centers”. This event is dedicated to exploring the role of Artificial Intelligence in the transformation and adaptation of contact centers (CC) across various industries. 📅 October 31st, 2024 (Thursday) at 10 AM 🕹 Location: Central Kyiv (exact details will be shared later for security reasons) You’ll learn about the implementation of AI in CCs across different sectors, attend a panel discussion on the challenges and opportunities that arise from introducing innovative technologies, and hear real-life examples of successful AI applications. Get ready for practical case studies on AI-driven solutions and a discussion on workforce optimization amidst the current talent shortage. What you and your team can look forward to: 🟢 15 keynote speeches from renowned experts 🟢 2 hands-on workshops 🟢 A panel discussion 🟢 Vendor and outsourcing exhibition 🟢 Prizes, giveaways, and other surprises This is a fantastic opportunity for contact center professionals to exchange insights and discover new strategies for advancing their organizations. Companies of the European Business Association receive a 10% discount using the code EBA_UCCAI Join us!

We invite you to the offline conference, “AI and Change Management for Call Centers”. This event is dedicated to exploring the role of Artificial Intelligence in the transformation and adaptation of contact centers (CC) across various industries.

📅 October 31st, 2024 (Thursday) at 10 AM

🕹 Location: Central Kyiv (exact details will be shared later for security reasons)

You’ll learn about the implementation of AI in CCs across different sectors, attend a panel discussion on the challenges and opportunities that arise from introducing innovative technologies, and hear real-life examples of successful AI applications.

Get ready for practical case studies on AI-driven solutions and a discussion on workforce optimization amidst the current talent shortage.

What you and your team can look forward to:

🟢 15 keynote speeches from renowned experts

🟢 2 hands-on workshops

🟢 A panel discussion

🟢 Vendor and outsourcing exhibition

🟢 Prizes, giveaways, and other surprises

This is a fantastic opportunity for contact center professionals to exchange insights and discover new strategies for advancing their organizations.

Companies of the European Business Association receive a 10% discount using the code EBA_UCCAI

Join us!

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